Old Navy Credit Card Login, Payment, Customer Service

Old Navy Credit Card Login, Payment, Customer Service


Customers can shop at Old Navy online and via e-commerce websites affiliated with the GAP Inc. group of enterprises. It all began in 1969 with Levi’s, the world’s most famous denim brand.

The first old Navy store opened in 1994 and sold $1 billion in just four years. Gap, Banana Republic, Old Navy, and Athleta are all under the umbrella of GAP Inc.

The online e-commerce website of oldnavy.com was founded in 2000 and eventually redirected to the oldnavy.gap.com subdomain.

Old Navy Credit Card Advantages:

Following are a few of the most significant advantages. Please take a look at the attached file.

  • Those who shop at Old Navy and other Gap Inc Brans stores and websites will be able to earn 5 points for every $1 spent, and they can redeem these points at any Gap Inc Brans store or website.
  • A 20% discount coupon will be given to new Credit Card clients as an introductory gift.
  • This card does not have an annual fee, and clients will also benefit from the Zero Fraud Liability feature.
  • Rewards points can be accrued for purchases made outside of Gap Inc. brands by Visa cardholders. For every dollar spent on items purchased outside the store, you’ll earn one point. Outside of GAP Inc brands, Visa Signature Cardholders will receive 2 points for each $1 spent
  • Members of the NavyIst Card will receive free delivery on all purchases at any brand, and they will receive 20% additional bonus points per quarter.
  • Promotional or event-based perks may also be offered to Cardmembers on a case-by-case basis

Login to your Old Navy Credit Card account

You must first check in to the portal to utilize all of the features of your online account. The procedure for logging in is detailed below. Please take a look at the attached file.

  • Using the official website, https://oldnavy.gap.com/, sign in, and then click on the Join NavyIST Rewards link.
  • On the next page, you’ll notice a login form for your credit card. You can also go directly to this page at https://oldnavy.syf.com/login/ if you want.
  • Now, input your User ID and Password in the secure login form and click the button.
  • Old Navy Credit customers can access their account dashboard page to manage their accounts or pay their bills if their login credentials are correct.

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How Do I Make a Payment on My Old Navy Card?

The Old Navy credit card app and the store’s web gateway allow cardholders to make online payments. Payments can be made by mail, phone, or online using your Old Navy debit card or Old Navy Visa credit card.

Electronic transfers from banks as well as checks and money orders are accepted by the company.

Make an Old Navy Credit Card Payment Online

Register for internet access before making your first online payment. Start the process by providing your account number and ZIP code. Here’s how to make a payment once you’ve signed up for an account:

  • Obtain a username and password from the Old Navy cardholder account services login page.
  • Make sure you have your bank account number and the ABA routing number on hand when you’re ready to pay your payment.
  • From the “Payments” option, select “Make a Payment.”
  • Your payment will be completed if you follow the onscreen instructions.
  • You can pay online, view your account balance, add an authorized user, and sign up for paperless statements in addition to paying online.

Make a Payment Without Logging In to Your Old Navy Credit Card Account

No login information? No problem. You can still pay your bill as a guest. In this manner:

  • When logging in to your Old Navy account, select “Pay as Guest.”
  • The last four digits of your Social Security number and your billing ZIP code should be entered along with your entire card number in the appropriate fields on the form.
  • Use the instructions on the screen to make a bank account payment.

Make an Old Navy Credit Card Payment by Mail

You’ll need a check or money order to mail in an Old Navy credit card payment. The payment should be mailed to the following address, along with your account number.

Old Navy gift cards can be sent to:

Synchrony Bank
P.O. Box 960061
Orlando, FL 32896-0061

For Old Navy Visa cards, mail to:

Synchrony Bank
P.O. Box 960013
Orlando, FL 32896-0013

Using the Phone to Make a Payment on an Old Navy Credit Card

Old Navy credit card payments can also be made by phone at Synchrony Bank. Automated payments can be made by dialing 866-450-5295, or you can speak to a live operator. If you need live assistance or request an expedited phone payment, you may be charged a fee.

Use the Old Navy App to Make a Payment With Your Credit Card

You can make a payment on your Old Navy credit card account through the store’s app. You may get the Old Navy app on Google Play or the App Store for your smartphone or tablet. To make a payment, navigate to the Wallet tab.

Is it possible to pay with an Old Navy credit card in-store?

No, Old Navy credit card payments cannot be made in-store. Envelopes and other help for credit card payments are also not provided by stores in general.

What To Do If Your Old Navy Credit Card Payment Is Late

Late payments can be made through any of the Old Navy bill pay alternatives. After the end of each billing cycle, you have at least 23 days to make a payment. The minimum payment must be received by 5 p.m. EST on the due date on your statement to avoid a late payment fee. It will take till the following business day to credit payments received after 5 p.m.

If you have not had any late payments in the last six billing cycles, you will be charged a $29 late fee; if you have had a late payment in the prior six billing cycles, you will be charged a $40 late fee. However, the late fee is limited to the amount you owe, if any, at the time the payment was due.

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